Shipping & Delivery Policy

1. Order Processing

Orders are typically processed within 1-3 business days after payment is successfully authorized. Orders placed on weekends or public holidays are processed on the next business day.

2. Shipping Destinations

We currently ship to the following destinations:

• United States
• Canada
• United Kingdom
• Australia

3. Estimated Delivery Times

• United States Standard Shipping: 5-7 business days
• United States Express Shipping: 2-3 business days
• International Shipping: 7-14 business days depending on destination and customs processing

Delivery estimates are not guaranteed and may be affected by carrier delays, customs clearance, weather, peak periods, or incorrect shipping details provided at checkout.

4. Shipping Rates

• Free Standard Shipping: Available on orders over $180
• Orders Below Free Shipping Threshold: Shipping charges are calculated at checkout based on destination and service level
• International Orders: Rates vary by destination and are displayed before payment is completed

5. Tracking Information

Once your order has shipped, we will send a shipping confirmation email with tracking details where available. Please allow up to 24 hours for tracking activity to appear after label creation.

6. Customs, Duties, and Taxes

International customers are responsible for any customs duties, import taxes, or local handling fees charged by the destination country unless otherwise stated at checkout.

7. Delivery Issues

• If your package appears delayed, please review your tracking link first.
• If a shipment is marked delivered but has not been received, contact the carrier and then email our support team.
• If an order is returned to us due to an incorrect address or failed delivery attempts, additional shipping charges may apply for reshipment.

8. Contact Us